THEHEALINGCREAM offers a 14 day Return Policy on all pre-order products. Customers may return any product in original condition for a refund only by agreement of THEHEALINGCREAM within 14 days of delivery. The Customer will be responsible for returning the product and then refunded via the original payment method used for the purchase minus shipping and handling charges. ALL ITEMS are final sale and cannot be returned.
For further information please use the THEHEALINGCREAM contact form.
What does original condition mean?
The product must be in the original, sealed condition in which it was received by the customer.
Do I need a receipt?
You will be required to validate your order information.
Will I get back what I originally paid for the product?
Subject to discretion of THEHEALINGCREAM you will receive a refund for any product(s) returned within 14 days of receipt. A return shipping cost of $10 will be deducted from any amount refunded. Original shipping fees may be refunded under certain circumstances, subject to our discretion.
How will I receive my refund?
The refund will be issued via the original payment method used for the purchase.
How do I return a product?
To return a product, please contact us using the website’s contact form for instructions.